top of page

PRIVACY POLICY

Last updated: August 30, 2026

​

1. WHO WE ARE

This Privacy Policy explains how Krenzival Sportswear collects, uses, and protects your personal information when you visit our website or place an order with us.

Krenzival Sportswear is operated by TopSport Kleding, a sole proprietorship registered in the Netherlands under KvK Number 42110990, with its registered address at Liesveldsesteeg 3, 5306EX Brakel, The Netherlands. TopSport Kleding is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or how your personal data is handled, you may contact us at info@krenzival.com.

​

2. WHAT INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect the following information:

  • Name, delivery address, and billing address

  • Email address and phone number

  • Order details, including products purchased and payment confirmation

  • Communications you send to us, such as emails, inquiries, complaints, or return requests

  • Technical information generated during website visits, including browser type, device information, IP address, and usage patterns

We do not knowingly collect personal information from children, and our website is not intended for use by children.

​

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and deliver your orders

  • Coordinate shipments with delivery providers

  • Process payments through approved payment processors

  • Respond to inquiries, complaints, and customer support requests

  • Fulfill legal, tax, and accounting obligations

  • Improve and maintain our website, products, and services

  • Detect, investigate, and prevent fraud or unauthorized activities

  • Protect the security of our business and customers

We process personal data based on the following legal grounds:

  • Performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate business interests

  • Your consent where required by law

We do not sell your personal information to third parties.

​

4. WHO WE SHARE YOUR INFORMATION WITH

To operate our business and fulfill your orders, we may share necessary information with:

  • Shipping and delivery companies

  • Payment service providers

  • Website hosting providers

  • Customer service and administrative support providers

  • Analytics and website optimization providers

  • Regulatory authorities, government agencies, and law enforcement where legally required

These parties receive only the information necessary to perform their services and are required to protect your information appropriately.

​

5. COOKIES

Like most online stores, our website uses cookies and similar technologies.

Cookies help us:

  • Operate essential website functions

  • Remember shopping cart contents

  • Improve website performance

  • Analyze visitor behavior

  • Enhance customer experience

  • Deliver relevant marketing where permitted

Where legally required, we will request your consent before placing non-essential cookies on your device.

You can manage or delete cookies through your browser settings at any time.

​

6. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Order, invoice, and payment records are generally retained for at least seven (7) years to comply with Dutch legal and tax requirements.

Customer service communications and other records are retained only as long as reasonably necessary to support business operations or comply with legal obligations.

​

7. WHERE YOUR INFORMATION IS PROCESSED

Your information is generally processed within the European Economic Area (EEA).

Where service providers located outside the EEA are used, we ensure appropriate safeguards are implemented in accordance with the General Data Protection Regulation (GDPR) to protect your personal information.

​

8. YOUR RIGHTS

Under the GDPR, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information

  • Request restriction of processing

  • Object to certain processing activities

  • Request the transfer of your data in a portable format

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@krenzival.com.

We will respond within the timeframes required by applicable law.

If you believe your rights have been violated, you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

​

9. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

While no method of transmission or storage is completely secure, we continuously work to protect the information entrusted to us.

​

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, technologies, or services.

The version published on our website at the time of your visit or purchase will be the version that applies.

​

11. CONTACT

TopSport Kleding (operating as Krenzival Sportswear)

Address: Liesveldsesteeg 3, 5306EX Brakel, The Netherlands

KvK Number: 42110990

Email: info@krenzival.com

bottom of page